Suzanne McKenna is a trusted and accomplished Champlain System Navigator for Acquired Brain Injury (ABI). Drawing on her personal experience as a caregiver of a 26 year old son with a traumatic brain injury for 8 ½ years, she actively encourages the dissemination of best practice in the care and support of ABI survivors, their families and caregivers. She was the recipient of the Champlain CCAC’s 2012 Service Delivery Excellence award and is recognized in the community as a leader in the ABI field for being innovative, making outstanding contributions and forging new ground in the Champlain region. Suzanne also received the 2014 OACCAC Award for Excellence as an inspiration touchstone for their teammates and for their colleagues, both at the regional and provincial levels. Suzanne is committed to setting performance and customer service quality standards and providing exceptional service. Since 2011, Suzanne has lead the way in designing a program that helps families and survivors deal with the challenges of caregiving and living with an ABI.
Suzanne’s strong leadership has created new opportunities to make connections with various community organizations, link those in need with the right services at the right time, and raise awareness about the needs of people living with an ABI and their caregivers. Suzanne’s research has also identified gaps in service and has proven to be a valuable resource. She is an advocate for changing the current “one size fits all” model of service delivery to a model where the injured get the specialized care they need. Suzanne is steadfast in her commitment to the objectives of the ABI System Navigator initiative – which was developed and funded by the Local Health Integration Network (LHIN).
Champlain System Navigator for Acquired Brain Injury
Navigateur du système/lésion cérébrale acquise
Champlain Community Care Access Centre (CCAC)/Centre d’accès aux soins communautaires (CASC) de Champlain
Tel/Tél : 613-310-2222 ext 5963
Toll Free/Sans frais : 1-800-538-0520
Outside of Canada/à l’exterieur du Canada: 613-745-5525 ext/poste 5963
100-4200, rue Labelle Street
Ottawa ON K1J 1J8